Welcome to Crewe Hall. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read these terms carefully, as they govern your use of our site, bookings, and interactions with Crewe Hall.

1. General Use of the Website

By using our website, you agree to the following:

  • You will not use the website for any illegal or unauthorized purpose.
  • You will not attempt to hack, disrupt, or otherwise compromise the functionality of the site.
  • You agree to provide accurate, current, and complete information where required, such as when making a booking or submitting inquiries.

2. Booking Terms

When booking accommodation, events, or services at Crewe Hall, the following conditions apply:

  • Availability: All bookings are subject to availability at the time of reservation.
  • Confirmation: A booking is only confirmed once you have received a confirmation email from Crewe Hall.
  • Payment Terms: Payment must be made in accordance with the specific terms of your booking. We accept major credit and debit cards, as well as other approved payment methods.
  • Cancellations: Cancellations must be made in line with the cancellation policy provided during your booking. Fees may apply for late cancellations or no-shows.

3. Event Bookings

For events such as conferences, weddings, and special celebrations, additional terms apply:

  • Deposits: A deposit may be required to secure your event date. This deposit is non-refundable unless stated otherwise.
  • Final Numbers: Final guest numbers must be confirmed in writing prior to the event date. Changes to guest numbers may affect pricing.
  • Event Cancellations: Event cancellations are subject to specific terms outlined in your booking agreement, which may include cancellation fees based on the proximity to the event date.

4. Pricing and Payment

  • Pricing: All prices displayed on our website or provided in quotes are in GBP and include VAT unless otherwise stated. Crewe Hall reserves the right to adjust prices due to changes in tax rates, availability, or operational costs.
  • Payment Terms: Payment for bookings must be completed in accordance with the agreed-upon terms. Failure to make payment by the due date may result in the cancellation of your reservation or booking.

5. Liability

Crewe Hall will not be held liable for:

  • Personal Injury or Loss: Any personal injury, loss, or damage to belongings that occurs on our property, except where such loss or injury is caused by negligence on the part of Crewe Hall.
  • Third-Party Services: Any issues arising from third-party services provided during your stay or event, such as external vendors or suppliers.
  • Force Majeure: Any disruption to your booking or event caused by circumstances beyond our control, such as natural disasters, strikes, or government restrictions.

6. Website Accuracy

We strive to ensure that all information provided on our website is accurate and up-to-date. However, we cannot guarantee the completeness or accuracy of all content, and we reserve the right to make changes to services, pricing, and policies at any time without prior notice.

7. Intellectual Property

All content on the Crewe Hall website, including text, images, logos, and designs, is the intellectual property of Crewe Hall or its licensors. You may not copy, distribute, or reproduce any content from our website without our express written permission.

8. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

9. Changes to Terms

Crewe Hall reserves the right to modify these Terms and Conditions at any time. Any updates will be posted on this page, and your continued use of the website or our services following any changes constitutes your acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Crewe Hall
Weston Road, Crewe, Cheshire, CW1 6UZ
United Kingdom

Thank you for choosing Crewe Hall. We look forward to providing you with an exceptional experience.